Privacy Policy

Privacy Policy for Clarity Counseling Center

At Clarity Counseling Center, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect We may collect personal information from you when you interact with our services, including but not limited to:

  • Personal Identification Information: Name, address, phone number, email address, date of birth.

  • Health Information: Details regarding your health, medical history, and counseling-related information.

  • Payment Information: Payment details for services rendered (if applicable).

2. How We Use Your Information The information we collect is used solely for the purpose of providing you with counseling services and ensuring that we can deliver the best care possible. We may use your information to:

  • Schedule appointments and communicate with you.

  • Process billing and payments.

  • Respond to inquiries and provide information about services.

  • Improve our services and meet your needs.

3. Confidentiality and Security We are dedicated to maintaining the confidentiality of the information you share with us. All personal and health-related information is stored securely. We follow strict confidentiality guidelines, and your information will never be shared with third parties without your explicit consent, unless required by law or in circumstances where we believe disclosure is necessary to protect your safety or the safety of others.

4. Sharing Your Information We will not share, sell, or rent your personal or health information to third parties for marketing purposes. We may share your information with:

  • Healthcare Providers: If necessary for your treatment or if you provide consent.

  • Legal Authorities: In cases where we are required by law to disclose information (e.g., subpoenas, court orders).

  • Payment Processors: To facilitate payments for services.

5. Your Rights You have the right to:

  • Request access to the personal and health information we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Withdraw consent for sharing your information at any time (subject to applicable legal and contractual obligations).

  • Request information about how your data is used and stored.

6. Data Retention We retain your information only for as long as necessary to fulfill the purposes outlined in this policy and as required by law or professional standards. When your information is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies We may use cookies or other tracking technologies on our website to enhance your user experience. These technologies help us understand how visitors interact with our site. You may disable cookies in your browser settings, but doing so may limit some functionality.

8. Changes to This Privacy Policy We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and update the date at the bottom of the page. Please review this Privacy Policy periodically for any updates.

9. Contact Us If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Clarity Counseling Center
1437 Military Cutoff Rd. Ste 210
Wilmington, NC 28403
910-240-3392

Effective Date: March 28, 2025